After receiving the item, contact us within 7 days
Will be given as Merchandise credit.
Buyer pays return shipping via USPS Priority Mail.
Trio Nursery will excerise care to have all merchandise true to name and form, and makes no further warranty, expressed or implied, as to the variety or productivity of any nursery stock sold. Under no circumstances will Trio Nursery be held liable for more than the invoice price at the time of purchase.
As we have no control over the proper handling and care of the nursery stock after they leave our nursery we have the following policy.
Due to the nature of our product we reserve the right to refuse credit for any plant/s returned that we determine were mistreated, not properly handled/taken care of upon receipt , or not picked up and planted when delivered i.e. - overwatered, not watered, broken, placed in the wrong exposure, etc.